Tried paying by CC from several browsers. The green thing just keeps spinning around. Is this a known bug?
Language learner and lover.
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#1
Subscribing doesn't work
Oh, we're sorry about that - ticket written.
Learning Italian every day!
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#2
We can't find anything in the logs on this. Can you tell us which browser(s)/OS/device?Mizda.Biggles wrote:Tried paying by CC from several browsers. The green thing just keeps spinning around. Is this a known bug?
Learning Italian every day!
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#3
Desktop, Linux Mint 21 (Ubuntu 22.04-based) in Firefox 107 and Chromium 106.
Language learner and lover.
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#4
So, I've less than a day left in this free trial... still can't subscribe. So, is my current progress going to be lost?
Language learner and lover.
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#5
No. We'll keep you on premium until the issue is resolved.Mizda.Biggles wrote:So, I've less than a day left in this free trial... still can't subscribe. So, is my current progress going to be lost?
Learning Italian every day!
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#6
Any news on this?
I've mostly just been adding some texts. Not wanting to take advantage of this bug.
Language learner and lover.
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#7
No. They couldn't find any records at all of you trying to subscribe, so it's got them puzzled because others have been able to subscribe. They are going to try to take another look at it, but they are pretty busy right now.Mizda.Biggles wrote:Any news on this?
Learning Italian every day!
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#8
Ok. Just let me know if there's anything I can do to get it fixed.
Language learner and lover.
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#9